CHANGE MANAGEMENT Essay Example | Topics and Well Written Essays - 2750 words

CHANGE MANAGEMENT - Essay Example The organisation is undergoing change in the management structure in order to acquire better efficiency. The organisation was unable to reach the target population and was also incapable of reaching the desired target. Thus, a change has been proposed which can help to make significant differences in operational system. The objective of the essay is to describe the change procedure of Children and Young People Service by using different change management models and theories. Description of Change Process The change process of Children and Young People Service has occurred through three phases. The first phase involves understanding the reasons for restructuring in the organisation. In this phase, a proposal has been made and justification for change has been developed. In the second phase, management team has been developed and change management models have been selected. The management team evaluated the present operational structure and established new operational structure on the basis of proposed objectives. ... While changes occur to individuals’ jobs, and at times they disagree with the change, alteration is internal in nature and it occurs in the mind of individuals during the change process. Thus, it helps to deal with the sentiments of individuals throughout the change process (Bridges & Mitchell, 2012). A weakness of the model is that it cannot be considered as a substitute for other approaches for change management. Moreover, the model cannot be regarded as an independent model for change management (Bridges & Mitchell, 2012). Strengths and Weakness of ADKAR Model The key strength of this model is that it delivers valuable management specifications which directly deal with people related aspects of change. Besides, this model permits for concentrating on those functions which are useful for accomplishing the desired outcome (Hiatt, 2006). However, one significant weakness of this model is that it fails to differentiate between the roles of leadership and management; it simply i gnores the requirement of leadership and concentrates on managing the change (Hiatt, 2006). Identification and Description of Models used in Change Management ADKAR Model of Change in Planning In the change management of Children and Young People Service, it can be recognised that ADKAR model of change has been followed within the planning process. ADKAR model states that in order to plan any kind of change, at first, there is a need for generating the desire for change among the members of organisation. Without proper desire the organisational members will be unable to participate in the change process and the change will become a failure. Awareness

Social Media Recovery for Costa Crociere Term Paper

Social Media Recovery for Costa Crociere - Term Paper Example Costa Crociere SpA generally operates their business trading functions as Costa Cruises. The initial foundation of the company was in the year 1854. It has its headquarters located in Genoa, Italy. The company performs its business operations throughout the world that include Northern Europe, Caribbean, South America and Dubai among other regions (Costa Crociere SpA, 2012). As a matter of fact, in the year 2010, Costa Crociere SpA proved itself as one of the companies that successfully reached up to the benchmark of Italian services and tourism especially for its reputation and reliability in the international research that is popularly known as â€Å"Global Reputation Pulse†. Furthermore, in the year 2011, Costa Crociere SpA emerged in the ranking of Mediobanca that carried out assessment of 3,700 Italian enterprises which ultimately made the company to reach a turnover of approximately 50 million Euros during that year. In this connection, the company or the group was ranked amid the top 10 companies in terms of profitability and productivity and also in terms of turnover (Costa Crociere SpA, 2012). Costa Cruise has been accredited with an incorporated arrangement of voluntary certification of conformity along with highest international benchmark towards the aspect of safety, quality, environment and social accountability. Costa Crociere is fundamentally denoted as an international company holding its several offices in different regions such as Paris, Barcelona, Madrid, Zurich, Brussels and Lisbon among others. The company employs more than 19,000 working people throughout its organisation and is organised into a flexible arrangement of various human resource functions (Costa Crociere SpA, 2012). The prime vision of Costa Crociere is to serve better as well as with enhanced services to their worldwide customers with special regards to behaviour. The aspect of consumer satisfaction is the principal motive and also the mission of Costa Crociere. In terms of business operations, since the year 1997, especially Air France and Costa Cruises are the partners, sharing the similar visi on or objective of delivering superior and enhanced services to their worldwide guests or customers along with maximising customer satisfaction (Costa Crociere SpA, 2012). In this connection, one of the partners of Costa Crociere i.e. Air France is an airline which operates in an international network and also performs its business operations in 182 cities in 98 countries. Air France offers more than 1,700 flights which generally covers numerous destinations throughout the world. The hub of Air France is recognised as one of the most efficient hubs in the entire Europe. Along with Costa Crociere, the main priority of Air France is to ensure ultimate customer satisfaction (Costa Crociere SpA, 2012). In the paper, a detailed analysis regarding the accident that Costa Crociere had faced along with certain weaknesses as well as threats that they faced due to the accident will be depicted. Various aspects that include preparation of a social marketing plan on behalf of Costa Crociere in terms of strategy, tactics, action, implementation and control will also be portrayed in the discussion. A Brief Situation Analysis of Costa Crociere